Creating brand loyalty is a difficult thing to do for a small business owner. Not only are your goods and services mostly untested in the minds of consumers, but you have to compete with companies that have spent years building their reputations and customer relationships. It’s tough to break into […]
AllBusiness posted a very interesting article about how poor customer service can be very costly to a company. At the time I read it I had no idea we’d be highlighted as a company that not only has a great product, but excellent customer support.
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