Testimonials From Pinnacle Cart Users
"I just wanted to tell you how much I am impressed with your shopping cart and your superb support staff. I have been looking for a shopping cart for 3 months now and getting very frustrated. I came across your cart and I fell in love. The templates are beautiful, especially with the modifications you can make yourself, and I am a VERY picky graphic designer. The back end---easy to use, pretty, designed very well, you can easily figure out what everything does without even using the manual. The features are just perfect, everything one can ask for in a shopping cart. And I absolutely love the fact that I can modify my own pages with simplicity. Your support staff is wonderful, very friendly and very helpful. I had difficult question on something I was trying to do and they worked it until it was solved, and kept in touch with me throughout. I was truly amazed, sometimes I even got an email at night, saying they were still working on it. I will surely recommend your cart to anyone I know who is looking for a great product. Feel free to use me as a reference., I will be happy to speak on your behalf."
Lee Levy
Nex Graphics
"Our sales have increased 400% since we switched to Pinnacle Cart."
Walter Golden
Golden Antique Supply
"I am a web designer and I spent months searching for a shopping cart that would operate as professionally as the biggest and most major websites out there. Pinnacle Cart has totally blown me away. With full access to all of the source codes, I was able to customize the cart very easily to make it look exactly as I wanted. It is packed with customized features and also has a great web-based adminstrator section where novice designers, or the "average joe" can customize the site to the desired look and feel. It works GREAT for selling one-of-a-kind items, such as antiques or art, by removing an item from the site once it is sold out automatically! Or leave the item on the site for back orders. The staff at Pinnacle Cart has been absolutely incredible. They have offered personal attention to the max, have always been available and ready to help, and will hold the hands of anyone new to the shopping cart process to make sure it goes as smoothly as possible. If you have been searching for a great shopping cart that will do everything you want, your search has come to an end. Pinnacle Cart is the BEST you will find."
James
From Shopping Cart Reviews
"Pinnacle Cart was exactly what I was looking for when I was shopping for a solution for my online store. My top priority in an e-commerce solution was its SEO-friendly features so Pinnacle Cart definitely caught my eye. After installing and setting up Pinnacle Cart, I discovered that not only did the cart offer all the SEO-friendly features I was looking for, it also incorporates an incredibly easy template system and the ability to create custom static landing pages without any background in programming. Moreover, I was pleased with the amount third-party support for Pinnacle Cart. There are several companies who have developed some amazing modules and plug-ins for this shopping cart. Overall, I am very pleased with the outcome. It was exactly what I needed to take my business to the next level."
James Lai
Owner, Sheer Up
"Finally, we have found a cart that is both versatile and user friendly. Kudos to Pinnacle Cart for an outstanding product and excellent customer service!"
Heidi
President/Founder, www.heidisheavenlycookies.com
"Just wanted to say thanks to you for your help and for your team. All of you have gone well above and beyond the call of duty. I think I have sent more "help" emails than the average customer, and each time Pinnacle Cart has found ways to help me solve or directly solve each challenge.
I am truly pleased with the choice we made to work with you. I can't imagine any other company we looked at providing the same quality cart with the same level of service."
Mike Rogers
Peak Learning Systems
"Let me just say I am thrilled and amazed with your product. I have. been working in the retail e-commerce industry for almost 10 years with companies ranging from hot start-ups to one of the top ten internet retailers in the country. As such I have a pretty good idea of what tools it takes to run a successful retail web site. With just a few exceptions, your product provides them all, and your administration system makes it all very easy. Kudos to your development team, this is a great product."
Trent Minneman
"As a Home and Garden specialty site, custom programming is a must. Selling a patio umbrella, Outdoor Cushions and Patio Heater with tons of custom options can be a real nightmare! After months of searching and testing demos for the right e-commerce solution, Pinnacle Cart stood above the rest! Since our re-design and integration from osCommerce cart, we have seen a tremendous increase in sales as a result of the user experience and friendly design. Our customer service staff has found the cart easy to use and with its WYSIWYG feature they can make basic design changes on the fly. When in depth programming is needed our IT personnel goes to work with no challenges since the code is completely available. From an SEO perspective, Pinnacle has risen to the challenge of providing a search engine friendly cart that easily integrates with our goals!
Bottom Line... Easy to use, happy customers and increased sales, I rest my case!"
Todd Chism
President, CEO - www.patioshoppers.com
"We wish to express our thanks for your excellent service and support concerning our installation of your software shopping cart, Pinnacle Cart. Not only has Pinnacle Cart proven itself to be very easy-to-use, website sales have increased substantially as a direct result of your product. Your staff has been very effective and prompt in assisting us through the learning curve. Many thanks for your support! We highly recommend your product!"
Judy DeBiase
VP/Production - Pet Gift Shop
"Searching for the "perfect" shopping cart software that met all of our needs was quite a chore. We were beginning to lose hope, then we found Pinnacle Cart! It was a godsend! When you sell collectible farm toys you have allot of different categories and inventory. Your site has to be organized and user friendly all at the same time. Happily we have achieved this with Pinnacle Cart! We needed a cart that would allow us to calculate USPS real time shipping, international shipping and also allow us to buy a perpetual license vs. paying a fee every month. The employees at Pinnacle Cart went above and beyond to help us get our site up and running. They had such great patience with us, even when we ran into a snag. Together we were able to jump the hurdle and proclaim victory! The software itself is very simple to use and very professional looking, we are pleased with our choice. Our only regret is that we wish we would have found you sooner! Thanks Pinnacle Cart - keep up the good work!"
Heath & Tammy
Midwest Toys of Iowa
"Just writing to let you know we absolutely love Pinnacle Cart. We find it very easy to setup and customize for exactly what we need."
Jason Stauffer
Virtual Giving, Inc.
"Thank-you so much for all of your quick replies and resolutions. you have wonderful customer service and that's so hard to find these days!" "
Angelique
www.scorpology.com
"I must tell you, your shopping cart is amazing!!! It is so rich in options and so easy to use, I love it. I wanted to write and tell you thank you so much to Pinnacle Cart, you guys are really thoughtful of the store owner as well as the customer."
Lena Mor
Director & CEO, 3 Apple Mall
"I'm very happy with your company and your level of service has been great."
Al
CEO, McCuff Industries
"After months of testing and tweaking many shopping cart software packages and services, Netfreez decided to nest its platform on the feature-rich shopping cart solution by Pinnacle Cart."
Damir Bajramovic
CEO, Netfreez.com
"Pinnacle Cart is a wonderful piece of software with the most features I've seen offered in a professional shopping cart package, and I did my research. Not only are there tons of useful tools packed in this cart, the support staff has been absolutely top notch and incredibly helpful. My questions have always been answered promptly and I've never felt like I was on my own during the process of setting up my new online store. I don't have a single regret and from what I've seen, that's pretty unusual in the field of shopping cart software."
Brad Fitzpatrick
Owner - Fitzpatrick Illustrations
"We have been using Pinnacle cart for almost a year now and have been very happy with it. The customer service has always been professional and helpful. The cart is a big step up from what we were using, there are far more marketing options and the admin is easy to use. We wouldn't hesitate to recommend them to anyone."
Vance Bolding
Sipthewine.com
"After a fair bit or research, I decided to go with Pinnacle Cart. I, in all my years, have never written a positive testimonial about a company but the people at Pinnacle Cart have stood apart from various other companies that I have had dealings with over the years. It is a company with an excellent product that treats its customers with a level of service that I have rarely come across."
Owner
Simonsaysdressup.co.uk
"After using many ecommerce systems and being disappointed with the software and support, I found Pinnacle Cart. Wow!!! This system is incredibly easy to use, full of features, best of all, IT JUST WORKS. The support is EXTREMELY fast and knowledgeable. Usually I receive an response within the same hour. I have rebuilt my entire online store in this system and it is flawless. I recommend any serious business owner to give Pinnacle Cart a try and you will see how great it is."
Don Angelo
"When I was looking for a shopping cart for my clients, I searched tirelessly, looking at a multitude of different carts in a wide range of costs and features. This is a time-consuming task and through the process of elimination, Pinnacle Cart kept making its way to the top of the list and stayed there. I was impressed not only in the cart, the features, and the back-end, but even in the way Pinnacle Cart sells its product via the design and available information on their website, which means to me, as a designer, that Pinnacle Cart realizes the importance of aesthetics and logical navigation which translates directly to their product. Fast forward a few years and I am still very happy with my decision, have them installed on multiple sites, recommend them often, and have found their technical support to be repeatedly helpful and patient when it comes to questions or trouble shooting, which wraps this whole package up very nicely."
Eric Akeson
AkesonDesign.com
"I would just like to mention that I have been helped by your support staff a number of times and have been 100% satisfied with every solution provided. They have been professional, timely, thorough and has always resolved the problem. I appreciate the help of your team and look forward to future interactions. I'm a very satisfied customer."
Brian Todd
ContempoLife.com
"just wanted to inform you that your customer support deserves a pat on the back. They did a excellent job on customer support, fast or replies and straight to the point. This is how customer support should be all the time."
Josef Lagunas
Contact Design Studios
"I am sending this communication as feedback for some of the people on your customer support staff. I am also not a ecommerce cart professional, and am learning through the school of hard knocks. I just have to say that your support team has provided outstanding support. Sometimes my fixes are silly and simple, but their professionalism carries through and the issue is solved. I can see they value and enjoy what they do, and are determined to satisfy customers. Customer Tech Support is not a strong point of many business, but it is with Pinnacle Cart."
David Demetroulis
streetkingperformance.com
"I've experienced the best and the quickest technical support that I've ever had in my experiences online. We're off to a great start here and I'm looking forward to working with you guys. Thanks and please keep it up."
Kingsley
profitwithmaverik.com
"I want to express my thanks and admiration for the support team at Pinnacle. They are prompt, effective and friendly. I can count on getting an answer and getting my issues handled and my clients happy, which makes me happy. Thanks for being the best in the business."
Ric Alien
Whole Track Multimedia
"Your support reps has done a perfect job , nice customer service , perfect , perfect. He help me to get my cart set up and was very professional. Thank you Pinnacle Cart. "
Andy Kayne
TheRain, Inc.
"By the way, the software looks terrific! Night and day compared to any other cart on the market!"
"We have had a good experience with Pinnacle cart after using three other carts. Their customer service has always been prompt and competent, unlike other hosting services we have used in the past. I think one area that pinnacle cart excels in is marketing options. For the money, the versatility of the cart is hard to beat. We have never had a bad experience with them and would not hesitate to recommend them."