Pinnacle Shopping Cart Software - Support

Our software is backed by the most knowledgeable customer service team in the business.

As part of our commitment to your success, we are providing FREE 24/7 phone support for the first 30 days for all new clients and unlimited e-mail support for all clients.

Online Cart

Free Customer Support

Pinnacle Cart believes in getting you started in the right direction by offering FREE phone for the first 30 days after purchase. After 30 days, you will continue to have free e-mail support.

Call Toll-Free 1 (800) 506-0398

Click here to issue a support ticket

User Manual

Our User Manual provides you with all the information you need to set-up and manage your storefront. With hundreds of images, this manual goes above and beyond the tedious manuals you may have been accustomed to.

Pinnacle Cart User Manual v3.5
Pinnacle Cart User Manual v3.5 (printable version)

Previous Versions

Pinnacle Cart User Manual v3.4
Pinnacle Cart User Manual v3.3.x
Pinnacle Cart User Manual v3.3.x (Printable)

Video Tutorials

Our video tutorials provide you with a step-by-step demonstration to assist you with all aspects of the cart.

Click Here for our Video Tutorials

Knowledge Base

The Knowledge Base within the support system offers you answers to some of the most frequently asked questions regarding the cart.

Access our Knowledge Base

Pinnacle Cart Discussion Board - New!

Once you purchase the cart, you can register for our discussion board to converse with other Pinnacle Cart users and our technical staff.

Pinnacle Cart Discussion Board (You need to purchase the cart before you can view or post.)

Our Office

4520 N 12th Street
Suite 100
Phoenix, AZ 85014

Employment

To explore job opportunities with Pinnacle Cart, please forward your resume to: jobs@pinnaclecart.com