For Pinnacle Cart 3.7.8.
Experienced with customers running internet explorer.
Within the cart administration area, Product / Order Export the Product Data Feeds does not show up properly.
In this instance one needs to replace the following files with updated files included at the end of the KB article:
content\admin\admin_update.php
content\admin\admin_email_archive_preview.php
content\admin\plugins\productdownload\plugin.productdownload.php
These files are included in the attached zip file.
To replace, FTP into your cart and upload files over the top OR, if you do not have FTP access, this can be accomplished through the administrative area of your cart by going to Cart Settings > File Manager
Now you can browse the directory to those individual files. Open up the downloaded PHP files on your computer using notepad. Find the file on the server you want to edit (ie content\admin\admin_update.php) - click the small notepad to the right of the filename. This will bring up the file contents. use Cntrl + A to select ALL the code in the newly opened box, delete, and replace with the code in notepad by copy/pasting it in. Hit save.
Proceed to do this on all three files to make the necessary updates, remembering to double check file-names so you are pasting the correct code into each file.
Once files are replaced/updated you can now use the product data feeds feature.
