This is a two step process.
First step is you need to turn on digital downloads. This is done by following the first 5 steps below.
To go to digital products page, follow the steps:
1. Open the Global Cart Settings page.
2. Click Digital Products.
The Digital Products page will open, as shown in the picture below.
3. Digital Products: Enter the following information:
a. Digital Products Active: Select Yes from the drop down menu to allow digital products and make it active. Selecting No will not allow digital products and make it inactive. By default, this is No.
b. Digital Products Download Limit: Enter how many times a user can download digital product. By default, this is 10.
Note: All the required values are in bold in the Digital Products page.

4. If you want to cancel or start again, click on Reset form button.
5. Click Save changes button to save details about Digital Products.
You can view the confirmation message on top of the Digital Products page, as shown in the picture below.
Now that we have turned on the digital downloads the steps below show you how to add a digital download to one of your products.
Click Edit Product icon
1. The Product (Update) page opens, as shown in the picture below where you can modify all the parameters of that product.
Note: The Product (Update) page opens under the Product Info tab, as shown in the picture below.

Once you are here you will need to click on the
to pull up the digital downloads screen as shown above and below is what you will see after doing this..
This area will allow you to enter in the URL to the digital product located on your server. When this product is ordered, Pinnacle Cart will present the customer with a "masked" URL to the product so they can download the product. The customer will never see the true location of the product, preventing unauthorized downloads of your product.
2. If you want to reset the form, click on the Reset form button.
3. Click Save changes button to update the information. You will get a confirmation message that the product has been successfully updated.

Pinnacle Cart Knowledge Base