Pinnacle Cart Knowledge Base

(If you have QuickBooks Desktop Connect please see our article on setup here: QuickBooks Desktop) You will need to have an Intuit account before setting up Pinnacle Shopping Cart and QuickBooks Online. You can do by going to: http://quickbooksonline.intuit.com/

Note: For Advanced Users Only Pinnacle Cart's .htaccess file heavily uses mod_rewrite to accomplish search engine friendly urls. You will want to use mod_rewrite redirects rather than the standard mod_alias redirects that most are accustomed to. In Pinnacle Cart versions 3.7.10 and above we hav ...

Intro: In Pinnacle Cart version 3.7.9 we introduced a Mobile Site feature. This exciting new feature comes enabled by default on all 3.7.9+ versions of Pinnacle Cart. How it works: Pinnacle Cart will automatically detect what type of device is accessing the storefront, and if a mobile device is ...

Pinnacle Cart comes with a shared SSL Certificate. This certificate provides the necessary encryption to make sure your customers sensitive data is not open to misuse by internet predators. This is an included service to all of our hosted customers. However there are some restrictions to u ...

This video explains how to integrate Doba Products into your cart.

This video walks through how to enable and edit your cart and order settings.

This video will show how to use the Bulk Product Uploader.

PS: Please remember when using the digital download feature to remove SPACES from filenames before upload.

This video walks through how to change the cart headers and buttons used throughout the cart.

If you want to add an additional box into your cart's design, follow the steps below: 1) When in the admin area, click the Activate Cart Designer link on the left hand column. 2) At the bottom of your cart you will see a Design Toolbar. To create the new box you want, click Create New Box. Once ...

If you are looking for the configuration file through the File Manager, please follow the instructions below: 1) When in the admin area, drop down Cart Settings from the top menu, and click File Manager. 2) Once there, click the Click Here To Launch File Manager. 3) A pop up window will open a ...

If you would like to change the type of email notifications the admin of the cart receives please follow the instructions below: 1) When logged into the admin area, go to the top tool bar and drop down Manage Admins > Update Your Profile. 2) Here you can manage all admin notifications and pr ...

If you wish to use UPS Real-Time shipping for your cart, please follow the steps below to complete the process: 1) In the admin area, go to Cart Settings > Shipping Management. 2) Next, choose the Real-Time Shipping Configurations tab. 3) Simply enter in your UPS account information, scroll ...

This video explains how to update the initial security settings within your cart. It includes the features of security time outs, such as if a customer has failed transaction attempts you can block them out after so many failed attempts and for a certain period of time. Also, allows IP blockin ...

1) Once logged in, the first immediate page will be the Admin Home Page. An example image is below.

You can do this through the search engine settings area. Login to you adminstrator area and go to: Cart Settings >> Global Cart Settings >> Search Engine Settings. You can also add meta tags to the home page through this area.

Go to 'Edit Taxes' page under 'Cart Settings'. Define settings for the tax you are creating under 'Edit Tax Settings' tab. 'Default Tax Country' and 'Default Tax State' are used to calculate taxes on product page(s) before user logs in for VAT. Add tax zone under 'Edit Tax Zones' tab. Create ...

1) To upload files directly through your admin area, login and go to Cart Settings >> File Manager. 2) Click Click here to launch File Manager At the bottom of every page in file manager you will see "Upload New File Into This Folder". 3) Use this feature to upload files into the direc ...