Pinnacle Cart Knowledge Base

To set up UPS real-time shipping you will first need to have an account with UPS. To set up an account, click here. Once you have created an account you will need to login to the admin area of your cart and go to Cart Settings as shown below. Then click on Shipping Management as shown below. T ...

We are currently working with UPS to streamline the setup process. In the meantime, the following instructions can be used. You need two things to use UPS rate calculations within Pinnacle Cart: A UPS account and an access key. You can sign up for a UPS account at www.ups.com. Once you have yo ...

1)In order to set up Fed-ex real-time shipping, go to the FedEx website (http://www.fedex.com) and sign up for an account. Once you have signed-up for an account, you will be receiving an e-mail from FedEx with your account information. Login to your account and confirm your registration infor ...

This video explains how to enable shipping methods and connect to FedEx, UPS, USPS, etc.

This video walks through how to enable and edit your cart and order settings.

This video walks through how to enable and edit the shipping settings including account connection for InsureShip, FedEx, UPS, USPS, etc.

If you wish to use UPS Real-Time shipping for your cart, please follow the steps below to complete the process: 1) In the admin area, go to Cart Settings > Shipping Management. 2) Next, choose the Real-Time Shipping Configurations tab. 3) Simply enter in your UPS account information, scroll ...

The video above will walk through the process to set up and change your Shipping preferences.

You can find out more information about setting up shipping in the on-line user manual. 1) Go to the USPS website (http://www.uspswebtools.com/registration/) and sign up for an account. 2) Once you have signed-up for an account, you will be receiving an e-mail from USPS with your account inform ...

Step 1) To get ups domestic shipping to work when shipping to Canada please make sure you have the methods below added into your 'real time shipping methods'. Code: US Orgin 01 UPS Next Day Air_ 2 UPS 2nd Day Air_ 3 UPS Ground 07 UPS Worldwide ExpressSM UPS Worldwide ExpeditedSM 11 UPS Stand ...

1) Login to the admin area of the account and go to Cart Settings >> Shipping Management as shown below. 2) Under the Global Shipping Settings, scroll down to Handling Fee.

First step in setting up apo/fpo shipping is to ensure you are not using ups or fedex as they disallow shipping to these boxes. Ok, now, with that said we need to go add the different codes for these as states of the United States to make them show up in the drop down choices when people are inp ...

This video demonstrates setting up a custom shipping method using the Shipping Management area.

Why do i keep getting 'no shipping methods available for this order?' Make sure you have valid weights assigned to all your products as shown below. Another thing is to make sure you have the shipping origin settings set correctly to the location you are shipping from. If you still are gettin ...

USPS does not accept United Kingdom as a country name. To correct the issue login to your admin area and go to Cart Settings >> Global Cart Settings >> Country List and change United Kingdom to Great Britain.

You can add a customer shipping method based on a minimum price within the Shipping Management administration panel. 1) Go to Cart Settings >> Shipping Management 2) Select Custom Calculation >> Add a New Customer Shipping Method 3) Add a Carrier Name and select your Calculation ...