How do I update my nameservers?
All name server updates are done at your registrar after you purchase your domain name from them. Below is a compiled list of common registrars' help guides on updating nameservers: Go Daddy- http://help.godaddy.com/article/664 eNom - http://www.ehow.com/how_2044662_change-nameservers-enom-acc ...
Submitting a Ticket
To submit a ticket you will first want to go to http://www.pinnaclecart.com , and then click on Support. From there, you can click on Client area or Submit a support ticket . Both links will get you to PCMA currently. Once you have arrived at account.pinnaclecart.com, you will see an option t ...
How do I download the older non 3.6.x package from you?
How to download any package that is not 3.6.x . 1. Log into your account by visiting account.pinnaclecart.com and entering the username and password you chose when you purchased the cart as shown below. 2. Scroll down and click on your domain name. 3. Click on where it says "For old cart ve ...
How do I add a development URL to my cart?
How to add a development URL to your cart. Log into your account by visiting account.pinnaclecart.com and entering the username and password you chose when you purchased the cart. Scroll down and click on your domain name. On the next screen, click where it says "Click here to add a developmen ...
How do I purchase an SSL?
How to purchase an SSL. Log into your account at account.pinnaclecart.com. Scroll down till you see what's in the image below. Click on Purchase Extras. Under Select Your Products, you'll see Security. Under Security, you can check the box next to SSL. Scroll down and click Calculate Order. ...
How do I order phone/email support?
How to order phone/email support. First, log into your account at account.pinnaclecart.com using your username and password that you set up when you ordered your cart. Scroll down to the bottom of the first page you see once you've logged in. Click on Upgrade Support Package. Under Customer Se ...
Where do I find my license key?
Where to find your license key. First, log into your account at account.pinnaclecart.com using the username and password you created at the time of your cart setup. Once logged in, click on Licenses. Then click on View Licenses. On the View Licenses screen you'll be taken to, you will see you ...
How do I modify an attribute in my cart?
Refer to adding an attribute http://www.pinnaclecart.com/kb/questions/271/ How to modify an attribute in your cart. After you have added your desired options to your attribute, you can modify that attribute to have specific product qualities. The below image shows that each item has specific qu ...
How do I add an attribute to my cart?
How to add an attribute to your cart. Navigate to Categories & Products >> Manage Products to edit a current product or navigate to Add a New Product to start with a new product. If you chose to modify an existing product, you'll need to find that product as shown below. Once you see the ...
Definitions of Major Cart Features
What exactly do certain things in the cart mean? 1. What is Express Checkout? Express Checkout is where a shopper does not have to login or register for an account in order to shop on your store. This setting can be turned on or off by changing the setting for 'Allow Customer to Create an Acco ...
How do I change the Text on Cart Pages?
How to change the text on cart pages. In order to change the text on cart pages you'll first want to go to Cart Settings >> Edit Text Pages as shown below. The next page that you should see is Site Text Pages. This page is shown below. You can click on any of the pages to edit them (eg. ...