Pinnacle Cart Knowledge Base

**As of July 1st 2012 you will have to replace all FedEx methods by removing the old ones and reconfiguring with the new ones. This will only occur if you have upgraded from Pinnacle Cart version 3.7.10 to 3.7.11. You will need to do this to ensure that your FedEx does not stop working**

To setup Intuit Payment Services: Go to "Cart Settings -> Payment Methods". Scroll down and select the radio button next to "Accept credit cards and / or other processing methods". Choose 'Intuit Payment Services' from the drop down and click the "Configure Gateway" button. You are then r ...

In Pinnacle Cart 3.7.10 and above, by default the cart comes installed with Pinnacle Cart's own App Id and App login for Quickbooks Merchant Services (QBMS). If you are a private label reseller you may want to create your own App ID and App login to preserve branding. Part 1 of this article e ...

To install the QuickSSL Premium True Site Seal, simply add the following lines to each web page on which you want the True Site Seal to appear: <!-- GeoTrust QuickSSL [tm] Smart Icon tag. Do not edit. --> <SCRIPT LANGUAGE="JavaScript" TYPE="text/javascript" SRC="//smarticon.geotrust.co ...

Steps for setting up an Authorize.net account in the cart. 1. Get an Authorize.net account. PinnacleCart uses the ADC Direct response method, Version : 3.1 ( Advanced Integration Method ) 2. Login to your Authorize.net and go to Settings and Profiles area and look under the Security ta ...

This video walks through how to enable and edit your cart and order settings.

This video explains how to enable and distinguish between what payment gateways you would like to use.

Go to 'Edit Taxes' page under 'Cart Settings' Use 'Switch to Advanced Mode' link to use the advance setting for taxes. This setting will give you more control over creating taxes Define settings for the tax you are creating under 'Edit Tax Settings' tab. 'Default Tax Country' and 'Default Tax S ...

Yes, you can use a third party SSL Certificate on a Pinnacle Cart hosted account. There is a fee for adding a Dedicated IP address to your account for a third-party certificate. There is essentially two parts to this setup. First, you will need to generate the CSR from Plesk (click on SSL Certif ...

If you receive an email from Paypal regarding an order and it is not appearing in the cart, it is due to the nature of how paypal handles transactions. When an order is placed using Paypal, the customer is sent to the Paypal site to complete the order. Once the order is complete, the customer is ...

How to enable or disable express checkout in cart versions 3.6.x Would you like your customers to be able to create an account in the cart. A setting of "Yes" will allow customers to save shipping address information and login to the cart to view previous order information. A setting of "Allow ...

Security errors will occur during your checkout if your site certificate is installed incorrectly or if some of the images that are referenced during the checkout are being loaded from an insecure place. PinnacleCart will only secure images that have been uploaded through the cart system. If you ...

The reason you are seeing this error is because your secure url is having issues. You will want to verify that the global https url is properly specified and that it has an ssl installed at the location specified. To check what it is set to you will want to go to 'Cart Settings' >> 'Glo ...

If you are getting the following error when your cart goes secure: ********************* Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, xxxx@xxx.com and inform them of the time ...

Express checkout allows your customers to checkout as fast as possible. The cart simply collects the billing, shipping (if necessary) and payment information needed to complete the transaction. Unlike the Traditional checkout, Express checkout does not create an account for your customer, so the ...

Go to 'Cart Settings' > 'Global Cart Settings'. Click on 'Order/Cart Settings'. Scroll down to 'Checkout Process Mode:' and Choose 'OPC'. Hit 'Save changes' at the bottom of the page. *Note that enabling OPC does not remove mandatory user registration. To disable forced registration, you w ...

-If you don't have an authorize.net account go ahead and follow this link and sign up! -Once you have signed up and have all your information ready go ahead and continue with the following steps Then once you are in the Payment Methods you will want to scroll down to choose the option that is l ...

Yes, you can get this information sent via e-mail, though we STRONGLY advise against it. For security reasons, the cart does not come ready to perform this function. To stay within VISA CISP regulations, the application will not support storing or collecting credit cards EXCEPT when passed to ...

Step 1). Click on 'Cart Settings' as shown below. Step 2). Click on 'Global Cart Settings' as shown below. Step 3). Click on 'Order / Cart Settings' as shown below. Step 4). Set the option for 'Display Terms And Conditions Checkbox :' to 'NO' as shown below. Step 5). You are all done an ...